Return Policy 

Delivery time: 1-3 business days 

 

When you purchasing products by Shop by Delilah you have the option to return it within 14 days. It is important that you carefully handle the product and the packaging during the cooling-off period. You have to return the product with all delivered accessories in its original condition and packaging.

- Return costs for the products are for your own account.

- Return it back including the invoice number 

 

The amount of the product will be refunded as soon as we received the return package (and no later than 14 days after the return) within 3-5 business days. 

- Sale items can not be returned or exchanged

- The article must not be worn or damaged

- Be careful with make-up: items with make-up stains are not taken back!

- Can't exchange panty's or stockings

 

Pre-orders are sent by order as soon as the Item is received.

 

If you have report complaints / problems It is of course very annoying if you have a complaint about one of our items. However, we kindly ask you to pass on your complaint to our customer service. If you have more questions you can do this by e-mail. We will review the complaint and try to resolve the complaint to everyone's satisfaction. After receiving your complaint we will answer your complaint within 2 days of receipt.

- No washing guarantee is given. Any problems after washing are at your own responsibility.